Abstract

This research examines the adoption and implications of sustainable housekeeping practices within India’s hospitality sector, with a focus on environmental stewardship, operational efficiency, and guest engagement. Through a systematic review of academic literature (2018–2024) and analysis of sustainability reports from leading hotel chains—including Taj/IHCL, ITC, and Oberoi—the study identifies transformative trends such as water-efficient technologies, waste diversion systems, and eco-friendly cleaning methods. Key findings reveal that hotels implementing ozone laundry systems reduced hot-water consumption by up to 80%, while greywater recycling and linen reuse programs decreased per-guest water usage by 15–27%. ITC Hotels achieved near-zero organic waste through large-scale composting, diverting 99% of food waste from landfills. Despite these successes, challenges such as high upfront costs for advanced technologies and staff training gaps persist, slowing industry-wide adoption. The study highlights the dual benefits of sustainable housekeeping: significant reductions in resource consumption (20–30% energy and water savings) and increased brand loyalty among eco-conscious travellers. Practical implications highlight the need for policy incentives, standardized certifications, and stakeholder education to accelerate green transitions. By bridging academic insights with operational data, this research provides a roadmap for hoteliers to align sustainability goals with economic viability, positioning India’s hospitality sector as a leader in environmentally responsible tourism.

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